How Amazon's Super-Complex Shipping System Works

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Writing by Sam Denby
Research by Sam Denby and Tristan Purdy
Editing by Alexander Williard
Animation by Josh Sherrington
Sound by Graham Haerther
Thumbnail by Simon Buckmaster
Select footage courtesy the AP Archive and Amazon
Musicbed SyncID:


  • Fefnir Eindraer
    Fefnir EindraerVor 33 Minuten

    KEY-va, Not KI-va

  • Pete FlintMurray
    Pete FlintMurrayVor 55 Minuten

    Interesting on the supermarket fulfilment. In the UK the big chains use a handful of stores per area to fulfil deliveries but do so with their own refrigerated vans.

  • Ream
    ReamVor Stunde

    Never heard of amazon before this video

  • Your Google Meister
    Your Google MeisterVor 2 Stunden

    I'm going to order an ice scraper here in Florida and return it, just to fuck with Amazon!

  • smbrob
    smbrobVor 2 Stunden

    Amazon is also BIG TECH Censor big time.

  • Harvey Parad
    Harvey ParadVor 3 Stunden

    Well done video but I hope someone at Amazon is anticipating the demand for each item and PRE-POSITIONING the inventory (supply) as close to the customer (demand) as possible to optimize delivery time and costs. A fleet of large cargo jets, huge warehouses and robots should be a last resort. Smarter is better than harder in the long run. In the 1980's the worlds 3rd largest computer manufacturer had hundreds of manufacturing and distribution facilities worldwide. I invented systems achieved near real time planning, design, manufacturing and distribution BEFORE the internet or large cargo jet existed. In 1991 US patent 5369570 and cited by hundreds of others.

  • Kevin Radawiec
    Kevin RadawiecVor 3 Stunden

    I make machine parts for the amazon robots. Can confirm that they are an amazing piece of tech.

  • Liberals Get the Bullet Too
    Liberals Get the Bullet TooVor 3 Stunden

    6:13 guy in the middle realizes that was on camera, hoped a million people wouldn't see that.

  • Fria Gram
    Fria GramVor 4 Stunden

    Please improve your intonation

  • Cristi Luchian
    Cristi LuchianVor 4 Stunden

    You sound like the guy from Half as Interesting :))

  • Johnson Jamse
    Johnson JamseVor 7 Stunden

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  • Rocha Steven
    Rocha StevenVor 7 Stunden

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  • MerrieMelodies Fan
    MerrieMelodies FanVor 8 Stunden

    I love Amazon, it's much more convenient than shopping locally, in my opinion. Everything you can think of Amazon has.

  • JR
    JRVor 9 Stunden

    I recently returned a faulty massage gun, on a Sunday. The following day which was Monday I had received a replacement. This was simply amazing. How in the hell is this possible with the millions of orders involved and all the logistics?

  • Not Cassidy
    Not CassidyVor 11 Stunden

    gamestop has been doing direct from store shipping for years! and they don’t pay me any extra for it either 😂 prob the only reason gamestop is still kicking tbh

  • Zrobok Artem
    Zrobok ArtemVor 11 Stunden

    "How Amazon's Super-Complex Shipping System Works ? " *whisper* : with slavery

  • PublicWifi
    PublicWifiVor 12 Stunden

    How about you do a video on the terrible working conditions warehouse workers deal with?

  • Ayaan Aryan
    Ayaan AryanVor 15 Stunden

    ...and then theres a couch potato who clicks a button by the time he/she wakes up from slumber and a fart expects the package at the door or throws a tantrum.

  • Swastika Nayak
    Swastika NayakVor 16 Stunden

    How does Amazon handle one day delivery? Doesn't Prime now offer one day delivery?

  • paige kaufman
    paige kaufmanVor 16 Stunden

    Idk unless you pay for prime my stuff still gets to my house in a week. Same as any ole company I buy stuff from...

  • Jovany Chase
    Jovany ChaseVor 16 Stunden

    at 2:41 shows a black guy whos a pickers Im dead (im black btw)

  • Prolific Poster
    Prolific PosterVor 18 Stunden

    Incomplete. What about Amazon’s use of intermodal? Seeing a lot of containers on freight trains, particularly on BNSF Railway between the Midwest and the west coast.

  • _ehjorusu
    _ehjorusuVor 18 Stunden

    heh, in turkey if you are lucky you get 2 day delivery otherwise you might as well wait for a week

  • Chang Kwang Oh
    Chang Kwang OhVor 18 Stunden

    I just learned from this video, the word “sortation.” I also learned “updation” from another video.

  • Liam Hosking
    Liam HoskingVor 19 Stunden

    Very well explained

  • JurassicHog
    JurassicHogVor 19 Stunden

    it seem like they combine big lot to ship during holiday season. it took longer time without detail tracking

  • Ben Schlea
    Ben SchleaVor 20 Stunden

    Amazing logistics that sometimes get... Weird? The most confusing thing happened with Amazon yesterday. I placed a next day order, the truck pulled in to my drive, then backed out. I thought delivery was done. Nope. For some reason I watch as the package moved farther away until finally the app apologized and said it'll be delivered tomorrow. HUH???

  • Thomas Wheeler
    Thomas WheelerVor 21 Stunde

    Work in 8 hours and I’m sat here watching this on a Friday night wtf

  • Master00Sniper
    Master00SniperVor 22 Stunden

    Couple things: it's pronounced "Keeva", and not all Amazon warehouses have them. Older Amazon warehouses without kiva robots can increase throughput pretty easily just by throwing additional people into the mix. Locations with kiva however hit a maximum throughput much sooner when adding people.

  • Johnson Jamse
    Johnson JamseVor 22 Stunden

    The reflective map assembly disagree because character pathologically sign worth a efficient group. dear, new protest

  • RS 7
    RS 7Vor 23 Stunden

    Amazon prime means next day delivery in the UK

  • mrk107
    mrk107Vor Tag

    What if I want to order a Jet, ✈️ What do they ship that in?

  • Blazing Haze
    Blazing HazeVor Tag

    Iv worked at ups and fedex. Handled many of amazons packages. Quick review. Fedex 👎🏽, UPS 👍🏽, Amazon there paper tape is almost useless and there boxes are made of wet paper they do a good job at protecting there boxes but if they make in with other boxes there f’d. In short paper tape makes me want to cut my wrists.

  • Vu Hoang Phat
    Vu Hoang PhatVor Tag

    The friendly gear analogically live because pruner comparatively whisper amongst a undesirable era. joyous, super lyric

  • L K
    L KVor Tag

    To note, USPS does not deliver to every address in the country. They do offer free PO Boxes to addresses they don’t deliver to, or at least they did for me.

  • REL06
    REL06Vor Tag

    Make sure you have a piss bottle at your station

  • Ng Edwin
    Ng EdwinVor Tag

    I am amazed... The complexity and arrangement... just... fabulous

  • Defund The Left
    Defund The LeftVor Tag

    amazon sells paedo babies

  • Vicman Thome
    Vicman ThomeVor Tag

    Im a Target picker and its true!

  • 川元優希Nsytr0
    川元優希Nsytr0Vor Tag

    The question isnt HOW Amazon ships, but WHO

  • Zabshire Roberto
    Zabshire RobertoVor Tag

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  • Fred latin Medic
    Fred latin MedicVor Tag

    A veeeery simple example. Gun slings, gun accesories, pro gun tshirts, 5.11 pants, etc. It would be incredibly dumb to place that near new york, but smarter to place it near the south, texas or the midwest

  • Avijit Kabiraj
    Avijit KabirajVor Tag

    Read comedy of coffin on kindle.....

  • Guysmiley
    GuysmileyVor Tag

    dont use them now anymore.. too much lib agenda.

  • C
    CVor Tag

    Why do Americans say "shipping" when it doesn't go by ship? Why not "postage" or "delivery"?

  • Gary Wilson
    Gary WilsonVor Tag

    Carrying a replica robot at 6:05 lol

  • David R. Stone
    David R. StoneVor Tag

    🆘 Boycott Amazon/Jeff Bezos he is in bed with the China and the liberal Democrats. Most of Amazon stuff he sells is made in China; you know the same folks that sent the United States and the world Chinese coronavirus. Send communist China a message don’t buy made in China 🇨🇳

  • Brandon Deemter
    Brandon DeemterVor Tag

    all i know is that amazon didn't offer its services on the covid vaccine delivery logistics until biden was president. and for that we say "FUCK YOU AMAZON/biden".

  • Lukas Klähn
    Lukas KlähnVor Tag

    Why the hell do you call them fullfillment centers? They are warehouses, please don't use the euphemistic term amazon coined itself, it's a distractment from the horrid working conditions in the houses.

  • Nadir Bengana
    Nadir BenganaVor Tag

    Install SponsorBlock if you don't want to listen to his bullshit about who sponsored this video :)

  • Velo
    VeloVor Tag

    For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord. Romans 6:23

  • Dean Carfora
    Dean CarforaVor Tag

    “Aimazon” 😂😂

  • Alan Kwok
    Alan KwokVor Tag

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  • jonki leshi
    jonki leshiVor Tag

    The safe coat cosmetically crack because feet wessely face opposite a sharp fireplace. eight, tranquil astronomy

  • WinginWolf
    WinginWolfVor Tag

    Hahah, I used to be a target picker.

  • David
    DavidVor Tag

    Video: How does an Amazon package get to you, and the answer, it depends. Me: Checks the shipping and see's that its Dynamex/TForce, Me: Yeah, that's not gonna arrive.

  • Abdalla Babikir
    Abdalla BabikirVor Tag

    I would like to thank you, I saw the video a week ago and bought my first ever stock. I made $200

  • Anthony Trupiano
    Anthony TrupianoVor Tag

    Kiva is pronounced KEY-vah.

  • Lukus Cannon
    Lukus CannonVor Tag

    You 100% live here in Denver

  • Cris Salinas
    Cris SalinasVor 2 Tage

    Can I get uhhhh...: boneless plane

  • No More BS Please
    No More BS PleaseVor 2 Tage

    Why is it so hard to understand that automated jobs are bad? Every job you remove, is one less person available to purchase your product. If every company automated jobs, they would all go out of business. I wonder which Industry will open the Pandora's Box first?

  • Frankie S
    Frankie SVor 2 Tage

    Stopped watching after the 10th AIM-azon pronunciation.

  • Adam Holland
    Adam HollandVor 2 Tage

    I worked at a sort center PDX5 for a little while, there are no robots there.

  • stargate905
    stargate905Vor 2 Tage

    soon those pickers will be robots

  • Kev Farthing
    Kev FarthingVor 2 Tage

    All that complex system and then you end up with some clown just dumping your package on your doorstep ready for someone to steal. Not all Amazon Logistic drivers are clowns but the bad ones tarnish the reputation of the rest.

  • Dra Williams
    Dra WilliamsVor 2 Tage

    We don't care how sophisticated Amazon's delivery system is we're not going to be using it

  • PNW RC
    PNW RCVor 2 Tage

    😮👀😎👍🏻Neat video!

  • Studio23 Media
    Studio23 MediaVor 2 Tage

    I used to want to work in logistics. Amazon changed my mind. 😂

  • Onehourworkout
    OnehourworkoutVor 2 Tage

    Amazon pays there workers peanut compared to ups.... the owner is a greedy pos

  • BruhhhOof
    BruhhhOofVor 2 Tage

    Meanwhile im happy that my package arrived in 2 weeks to Australian

  • Perpetual Peter
    Perpetual PeterVor 2 Tage

    How'd you get Guy Fieri to cameo?!

  • Luis Tomás Orozco
    Luis Tomás OrozcoVor 2 Tage

    What about international shipping?

  • Good Gud
    Good GudVor 2 Tage

    We've seen how Amazon employees discriminate against packages. I will never ever buy from Amazon, especially since they were caught selling people. Bezos should be in prison.

  • Rock girl
    Rock girlVor 2 Tage

    Love you videos???

  • Gareth-Stuart Ogg
    Gareth-Stuart OggVor 2 Tage

    Still never understood how people can get two day delivery? One day delivery is even too long Amazon offers same day delivery

  • Elijah Achu
    Elijah AchuVor 2 Tage

    Okay.... but that girl at 10:49 was really cute 🥲 I’m tryna figure out her logistics

  • relikvija
    relikvijaVor 2 Tage

    My dream is to become a picker one day...

  • wisenber
    wisenberVor 2 Tage

    It doesn't work.

  • Rock girl

    Rock girl

    Vor 2 Tage

    always look forward to your videos !!

  • Terry Ellison
    Terry EllisonVor 3 Tage

    Shoutout from St. Pete FL (home to the Sunshine Skyway Bridge, seen at 6:32)

  • Monochrome Arts
    Monochrome ArtsVor 3 Tage

    It would be interesting to see how amazon is planning to adapt its shipping system to the german market. Germany is a much smaller country than the US, and here, they're selling prime memberships with the promise of free 1-day delivery. Come to think of it, they can probably take planes out of the equation altogether, because pretty much every town in germany is within an 8-hour drive from any logistics centre...

  • Robert Andrews
    Robert AndrewsVor 3 Tage

    I like to order stuff a day or two apart so they have to ship separately, they sometimes catch it if you order something within anywhere from a few hours to a day apart depending on the day. And always check the rush delivery, not that I need most things quick but I'd rather make them pay more for it. The $1 reward isn't worth it for me. Don't worry, I recycle the boxes or I use some when I sell stuff. But i usually try to buy stuff from other sites, I just haven't had great experiences with Amazon especially stuff that more than about a hundred bucks.

  • acchaladka
    acchaladkaVor 3 Tage

    The part on Target was super-interesting. If Costco did that in Canada, because they actually treat their employees well, I’d move absolutely all of my possible shopping over to Costco. At the moment Costco takes two weeks to deliver via shitty UPS....

  • Nikhil Angad Bakshi
    Nikhil Angad BakshiVor 3 Tage

    I would've liked to see the logistics behind PrimeNow delivery. I would also be interested in how the fulfillment works in India because Amazon India logistics is way ahead of Europe and one-day deliveries are quite common (therefore the point about Amazon beating out FedEx and DHL due to two-day doesn't hold)

  • Bradley Watts
    Bradley WattsVor 3 Tage

    The devilish seagull monthly face because wire resultspreviously rush forenenst a entertaining representative. smiling, quickest goose

  • Amasa Simpson
    Amasa SimpsonVor 3 Tage

    Look most of the time your not buy from other states from across the country

  • Arizona Tooth
    Arizona ToothVor 3 Tage

    I work logistics (ddu dispatch) at amazon It does not work

  • king james488
    king james488Vor 3 Tage

    thanks for telling me about amazon in major american cities. that's really great.

  • king james488
    king james488Vor 3 Tage

    and like 90% of orders in canada are fulfilled by amazon cuz is shit and we literally are not allowed to shop

  • marvercraft
    marvercraftVor 3 Tage

    Wait... Amazon Prime in the US is two-day delivery? Here in Germany the slogan is "Heute bestellt, morgen da" translation: "Bought today delivered Tomorrow" So is it because Germany is Smaller in Size than the US?

  • Sam Slichter
    Sam SlichterVor 3 Tage

    One of my favourite Wendover vids to date. Thanks,

  • Ian Sum
    Ian SumVor 3 Tage

    In short: Arsenal Bird

  • Hau Tatari
    Hau TatariVor 3 Tage

    I am racist

  • Nathaniel Wenger
    Nathaniel WengerVor 3 Tage

    Wait is this the half as interesting guy

  • paisley dreamz
    paisley dreamzVor 3 Tage

    amazon doesn't pose any threat if you live urban. why should i pay membership for amazon prime when i no longer get delivery overnight? i will buy local and wait the same 2 days, with no membership fee required.

  • ecux xil
    ecux xilVor 3 Tage

    The lonely swing interestingly wrap because giraffe practically succeed sans a flawless index. successful, sleepy frown

  • Randy Havener N9RAN
    Randy Havener N9RANVor 3 Tage

    Thanks Sam!!

  • -David-
    -David-Vor 3 Tage

    5:50 “in coloradaho”

  • Clarklikescereal2
    Clarklikescereal2Vor 4 Tage

    0:18 what happened to that poor person's finger??

  • sehhi vooty
    sehhi vootyVor 4 Tage

    most certainly did this too before the advent of "big data". Given that they could easily track which items sell faster. Amazon just is able to do it at a much larger scale.

  • Anthony Sciabarrasi
    Anthony SciabarrasiVor 4 Tage

    prime is such a scam is u buy it for the fast shipping because even the free shipping when u spend $25 usually gets to ur house in 2 days lol